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Refund & Cancellation

Last updated: 2 November 2026

Digital Saudagar is a design studio run by Sonu Kumar Yadav as a proprietorship (GSTIN 08BIWPY4072P1ZW), Agra Road, Jaipur, Rajasthan 302031. Email: digitalsaudagarjpr@gmail.com · Phone / WhatsApp: +91 99297 23459.

Cancellation before work starts

If you cancel within 24 hours of payment and before we have started work on your brief, you get a full refund.

After work has started

Once concepts or first drafts have been shared, the amount paid covers the work already done and is not refundable. If you cancel at this stage, we hand over the work completed so far on request.

After delivery

No refund is possible once final files have been delivered and approved.

If we cannot deliver

If for any reason we are unable to deliver your order, we refund the full amount paid for the work not delivered.

How refunds are paid

Approved refunds are processed within 7 working days to the original payment method (UPI / bank account / card). It may take a few more days for your bank to show the credit.

How to request

Email digitalsaudagarjpr@gmail.com or WhatsApp +91 99297 23459 with your order number.

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